Services

Education/Training

Diversity and Inclusion

It’s important that everyone understands the distinction between diversity and inclusion and how they link to the bottom line.

We help people understand that diversity is more than race and gender and includes a wide range of human characteristics, perspectives and backgrounds.  Inclusion focuses on how we work together.  We facilitate discussions about the behaviors that enhance and undermine D&I.  Participants leave this seminar understanding the important role they each play in promoting a more diverse and inclusive workplace.

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Unconscious/Implicit Bias

Unconscious bias can negatively impact a broad range of decisions and interactions within organizations.

Bias often influences recruitment – who is hired, assignments – who is selected for high-profile projects, and who receives constructive feedback, coaching and mentoring.  Left unacknowledged, unconscious bias can undermine an organization’s commitment to both excellence and meritocracy.  This seminar helps participants understand how biases can impede the organization’s ability to attract, retain and develop the broadest pool of top talent.  Participants leave the seminar with strategies and tools to monitor, reduce and interrupt bias.

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Cultural Competence

Learning to effectively work across difference is an increasingly important skill in today’s multicultural workplace.

We all have cultural lenses filter and influence how we see the world and how we interact with others.  This seminar helps individuals develop cross-cultural competencies to enable them to work more effectively with people from different backgrounds.  Participants leave this seminar with increased awareness of other cultural practices/values and learn how to appropriately adapt their behavior in cross-cultural interactions.

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Mentoring/Sponsorship

Mentoring/sponsorship programs can help accelerate professional development.

Newcomers and people in the numeric minority sometimes encounter challenges navigating an organization’s culture and learning the unwritten rules.  To counter this dynamic, many organizations have launched formal mentoring and sponsorship programs, but too often they fail to achieve the desired results.  We help mentors and mentees to understand their roles and develop strategies that address the subtle dynamics that can impede professional development and advancement.

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Gender Dynamics

Women often face gender stereotypes, hidden biases and other barriers that can impede their success in the workplace.

This seminar helps participants examine organizational practices and individual behaviors that might hinder women’s development and advancement.  We explore how gender stereotypes and biases often lead to disparities in recruiting, hiring, mentoring, promotion and professional development.  We also discuss research that shows how having more women in leadership roles boosts an organization’s bottom line.  Both men and women leave the seminar with a better understanding of how gender bias shows up and some practical strategies to overcome these barriers.

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Preventing Sexual Harassment

When employees understand what constitutes appropriate vs. inappropriate behavior they are better able to promote respectful work environments where people can do their best work.

Training all employees to prevent workplace harassment is both a legal mandate and an important component of maintaining an inclusive culture.  We help participants understand their rights and responsibilities and how to identify and respond to inappropriate workplace behavior how reaches the level of sexual harassment.  We also help managers to recognize their unique role in setting the tone and promoting respectful workplace behaviors.

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Conflict Resolution

Effective conflict management skills can resolve strained relationships and workplace tensions.

For many people, the word “conflict” evokes images of fighting, anger and lingering tension.  We help our clients reframe conflict as a common occurrence that can be resolved constructively.  By attending our seminars, participants acquire tools and techniques to resolve conflicts within their organizations that threaten to disrupt productivity and undermine morale.  We also help mediate and resolve one-to-one conflicts.

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